Author: Greg Realman

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Council Planning Department Introduces Pre-Pre-Application Discovery Phase For Projects Still At The Feeling Stage

Council Planning Department Introduces Pre-Pre-Application Discovery Phase For Projects Still At The Feeling Stage

A council planning department has introduced a new preliminary process for prospective applicants who contact the department before they have decided what they want to build, where they want to build it, or whether they want to build at all. The Pre-Pre-Application Discovery Phase, which came into effect this month, applies to enquiries submitted through the department’s online portal that do not include a site reference, a proposed use, … Council Planning Department Introduces Pre-Pre-Application Discovery Phase For Projects Still At The Feeling StageRead more

by Greg Realman—
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Train Operator Introduces Pre-Journey Mood Check To Help Passengers ‘Contextualise Their Arrival’

Train Operator Introduces Pre-Journey Mood Check To Help Passengers ‘Contextualise Their Arrival’

A rail operator has introduced a voluntary pre-journey questionnaire at a number of busier interchange stations, asking passengers to record their relationship with punctuality before collecting their tickets from the machine. The scheme, described in internal documentation as the Journey Alignment Programme, consists of seven questions and takes approximately two minutes to complete at a dedicated touchscreen kiosk positioned between the self-service ticket machines and the gates. Passengers who … Train Operator Introduces Pre-Journey Mood Check To Help Passengers ‘Contextualise Their Arrival’Read more

by Greg Realman—
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Consultation On Whether To Extend Consultation Draws Largest Response Since Original Consultation

Consultation On Whether To Extend Consultation Draws Largest Response Since Original Consultation

A government department’s open consultation on whether to extend its own open consultation has closed with a record number of responses, making it the most-engaged-with consultation the department has issued in the current fiscal year — and considerably more popular than the regulatory review it was originally designed to support. The original consultation, which sought public and stakeholder views on proposed changes to a national framework, ran for twelve … Consultation On Whether To Extend Consultation Draws Largest Response Since Original ConsultationRead more

by Greg Realman—
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University Launches ‘Applied Common Sense’ Certificate For Graduates Whose Work ‘Collected Evidence Without Arriving Anywhere’

University Launches ‘Applied Common Sense’ Certificate For Graduates Whose Work ‘Collected Evidence Without Arriving Anywhere’

A British university has introduced a new postgraduate qualification designed to address what its programme developers are calling a “clarity shortfall” among recent graduates — a twelve-week certificate in Applied Common Sense, open from September, aimed at students whose academic work demonstrated what one faculty document described as “high evidential effort with low conclusive output.” The PGCert in Applied Common Sense is intended for graduates who received strong marks … University Launches ‘Applied Common Sense’ Certificate For Graduates Whose Work ‘Collected Evidence Without Arriving Anywhere’Read more

by Greg Realman—
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Supermarket Launches ‘Loyalty Verification Window’ For Shoppers Whose Points Have Gone Unspent For Over Ninety Days

Supermarket Launches ‘Loyalty Verification Window’ For Shoppers Whose Points Have Gone Unspent For Over Ninety Days

A supermarket has written to holders of its loyalty card who have accumulated points but not redeemed them for over ninety days, inviting them to complete a brief verification process to confirm their ongoing commitment to the scheme before their balance is released. The letter, sent to tens of thousands of cardholders this week, explained that the company’s loyalty systems had flagged a segment of accounts displaying what the … Supermarket Launches ‘Loyalty Verification Window’ For Shoppers Whose Points Have Gone Unspent For Over Ninety DaysRead more

by Greg Realman—
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Company Introduces Second Form To Check If Your First Form Was The Right Thing To Fill In

Company Introduces Second Form To Check If Your First Form Was The Right Thing To Fill In

Staff at a mid-sized services firm were informed this week that the company’s internal feedback process has been updated to include a Pre-Submission Review Stage, following an audit that found a significant proportion of employee concerns were not the kinds of concerns the company had anticipated receiving. Under the new system, employees wishing to submit a concern must first complete an eight-question Concern Eligibility Questionnaire before being granted access … Company Introduces Second Form To Check If Your First Form Was The Right Thing To Fill InRead more

by Greg Realman—
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Allotment Association Launches Attitude Survey After Review Links Plot Neglect To ‘Diminished Seasonal Enthusiasm’

Allotment Association Launches Attitude Survey After Review Links Plot Neglect To ‘Diminished Seasonal Enthusiasm’

An allotment association has written to all current plot-holders requiring them to complete a seasonal attitude survey before their tenancies are renewed, following an internal review that identified what the working group described as “a measurable correlation between empty raised beds and diminished seasonal enthusiasm.” The letter, sent to several hundred tenants, asks plot-holders to rate their commitment to soil improvement on a five-point scale, describe their relationship with … Allotment Association Launches Attitude Survey After Review Links Plot Neglect To ‘Diminished Seasonal Enthusiasm’Read more

by Greg Realman—
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High Street Bank Unveils ‘Conviction Saver’ Account Offering Better Rates For Customers Who Sound Sure

High Street Bank Unveils ‘Conviction Saver’ Account Offering Better Rates For Customers Who Sound Sure

A major high street bank has launched what it is calling the Conviction Saver, a new savings account that calculates its interest rate in real time based on how certain customers sound when opening the product. The account, available from this week in participating branches, requires applicants to complete a brief in-branch assessment in which a trained colleague listens to the customer describe their savings goals. Each response is … High Street Bank Unveils ‘Conviction Saver’ Account Offering Better Rates For Customers Who Sound SureRead more

by Greg Realman—
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Garden Centre Introduces ‘Pot Compatibility Test’ To Help Customers Choose The Correct Succulent

Garden Centre Introduces ‘Pot Compatibility Test’ To Help Customers Choose The Correct Succulent

A garden centre has launched a new customer service designed to reduce returns and prevent what staff described as ‘impulse horticulture’. The service, called the Pot Compatibility Test, asks shoppers to complete a short questionnaire before purchasing a succulent. The centre said the change reflects modern expectations. ‘People don’t want plants,’ a spokesperson explained. ‘They want a plant that validates them.’ Under the new system, customers begin by selecting … Garden Centre Introduces ‘Pot Compatibility Test’ To Help Customers Choose The Correct SucculentRead more

by Greg Realman—
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Weather App Adds ‘Personal Weather Layer’ That Warns Users When A Forecast Feels A Bit Personal

Weather App Adds ‘Personal Weather Layer’ That Warns Users When A Forecast Feels A Bit Personal

A weather app has launched a new feature it says will make forecasts more relatable by adding emotional context to the sky. The update, known as the Personal Weather Layer, displays the usual temperature and rainfall information, then quietly suggests what the weather means about you. Developers said the feature was inspired by user feedback. ‘People don’t want data,’ a spokesperson explained. ‘They want confirmation.’ Under the new system, … Weather App Adds ‘Personal Weather Layer’ That Warns Users When A Forecast Feels A Bit PersonalRead more

by Greg Realman—