A hotel has introduced a new sustainability initiative designed to clarify a long-running mystery in hospitality: what exactly a towel on the floor means. The new process, called the Hygiene Commitment Card, asks guests to declare their intentions in writing before housekeeping interprets any fabric. Management said the change was necessary because symbols have become unreliable. ‘Some guests want fresh towels,’ a spokesperson explained. ‘Some guests want to feel … Hotel Adds ‘Hygiene Commitment Card’ Asking Guests To Explain Whether This Towel Is A Quiet, Mature CompromiseRead more