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Major Employer’s Annual Survey Records Best-Ever Satisfaction Result After Satisfaction Is Removed From Survey

Major Employer’s Annual Survey Records Best-Ever Satisfaction Result After Satisfaction Is Removed From Survey

A large UK employer has announced its strongest staff engagement results on record, with 97 per cent of respondents reporting a positive experience — following a change to the survey’s core question that replaced the word “satisfied” with the phrase “experiencing functional alignment with your workplace parameters”. The results, described internally as a “landmark moment for people infrastructure”, represent a significant improvement on the previous year’s survey, in which … Major Employer’s Annual Survey Records Best-Ever Satisfaction Result After Satisfaction Is Removed From SurveyRead more

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Company Introduces Second Form To Check If Your First Form Was The Right Thing To Fill In

Company Introduces Second Form To Check If Your First Form Was The Right Thing To Fill In

Staff at a mid-sized services firm were informed this week that the company’s internal feedback process has been updated to include a Pre-Submission Review Stage, following an audit that found a significant proportion of employee concerns were not the kinds of concerns the company had anticipated receiving. Under the new system, employees wishing to submit a concern must first complete an eight-question Concern Eligibility Questionnaire before being granted access … Company Introduces Second Form To Check If Your First Form Was The Right Thing To Fill InRead more

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High Street Bank Unveils ‘Conviction Saver’ Account Offering Better Rates For Customers Who Sound Sure

High Street Bank Unveils ‘Conviction Saver’ Account Offering Better Rates For Customers Who Sound Sure

A major high street bank has launched what it is calling the Conviction Saver, a new savings account that calculates its interest rate in real time based on how certain customers sound when opening the product. The account, available from this week in participating branches, requires applicants to complete a brief in-branch assessment in which a trained colleague listens to the customer describe their savings goals. Each response is … High Street Bank Unveils ‘Conviction Saver’ Account Offering Better Rates For Customers Who Sound SureRead more

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Office Introduces ‘Plain-English Time-Out’ Where Staff Must Rest Until Their Opinions Become Simpler

Office Introduces ‘Plain-English Time-Out’ Where Staff Must Rest Until Their Opinions Become Simpler

An office has introduced a new wellbeing policy after management concluded that the workplace’s biggest risk is employees developing thoughts with more than one clause. The policy, known as the Plain-English Time-Out, requires staff to take a mandatory pause whenever they express a view that contains context. Managers said the change is designed to prevent meetings becoming ‘unnecessarily educational’. Under the policy, any employee who begins a sentence with … Office Introduces ‘Plain-English Time-Out’ Where Staff Must Rest Until Their Opinions Become SimplerRead more